Third-Party Investigations Rooted in Legal Precision and Organizational Reality

Most investigators solve only half the problem. They choose legal defensibility or organizational insight. We deliver both.

Defensible under scrutiny, actionable inside your organization.

Why Investigations Falter and Why Ours Don’t

We’ve run internal investigative units. We’ve managed follow-up. We’ve advised leadership on complex decisions. We understand the legal standards and the organizational realities.

You’re not hiring a report writer. You’re hiring an investigator who supports your credibility through a disciplined process, clear analysis, and practical judgment informed by real-world experience.

Schedule an Investigations Needs Assessment

Most external investigations break down for the same reason: They were built to solve only one side of the equation.

Law firms deliver technically precise reports that fail operationally. HR consultants understand culture but miss protected-class rigor. Training vendors teach theory without the practical application that investigators actually need.

By-the-Book investigates like we have to live with the outcome. Because we have.

When to Bring By-the-Book In as Your External Investigator

Organizations rely on us when:

a protected-class concern requires specialized expertise
impartiality is essential for trust and credibility
internal teams are managing multiple responsibilities
leadership needs a clear, impartial, policy-grounded record
previous external investigators delivered reports that were unclear, overly legalistic, or not actionable
sensitive dynamics require external objectivity and structure

If a matter involves protected-class complexity, credibility questions, or sensitive dynamics, our approach provides structure and clarity at every stage, from intake to findings.

Schedule an Investigations Needs Assessment

What Makes Our Approach Different

Most investigators choose between legal precision and organizational reality.

We refuse to choose.

We understand protected-class frameworks because we’ve practiced them at the highest levels. We understand internal politics because we’ve navigated post-investigation fallout.

We understand what organizations need after an investigation because we've guided leadership through implementation.

This isn't theoretical knowledge. It's practical wisdom earned through real experience.

You won’t get a 40-page legal memo disguised as a report.

You get clarity:

what the evidence shows
whether the conducts meets the relevant policy standards
why or why not, tied to specific evidence and policy elements
and what needs to be considered next

This combination of legal rigor, structured analysis, and organizational awareness is why clients value our findings and why our work strengthens both the investigation and the environment surrounding it.

“Dr. Booker is a highly skilled investigator with a keen eye for detail and a dedication to fairness. Her systematic approach to investigations ensures clear, compliant results. Her ability to build rapport with witnesses and create a safe and inclusive environment sets her apart. Marquita's investigative prowess is unparalleled. Her ability to quickly identify key issues, gather relevant evidence, and deliver impactful results is truly impressive."

— Gilbert Chrispin, Assistant Director of Employee Relations, Nova Southeastern University

Efficient Without Compromising Quality

Typical timeline: ~60 business days

We move efficiently because we use a disciplined, structured methodology.

Timelines vary based on scope, witness availability, and case complexity, but our process is built to keep investigations moving without compromising fairness or thoroughness.

Our Investigation Process

Powered by the CLEAR Investigation Framework™

Our investigations follow a disciplined structure rooted in the CLEAR Investigation Framework™, the method we use in third-party investigations, train internal teams on, and embed in our AI tools.

Our responsibilities remain constant:

Develop a clear, organized evidentiary record through structured intake, evidence gathering, credibility assessment, and policy-aligned evaluation.

Ensure the investigation is fair, consistent, compliant, and defensible so stakeholders can understand and evaluate how the evidence was assessed.

CLEAR operationalizes these responsibilities.

The CLEAR Investigation Framework™

Capture the Complaint

Build a clear starting point that anchors, not limits, the scope.

Gather timelines, witnesses, documents, potential policy issues, risk indicators, and context.

Investigations evolve as facts emerge.
We start with structure and expand scope only when the evidence requires it.

Launch the Strategy

Stabilize quickly. Plan deliberately. Within ~72 hours, we support:

safety and retaliation assessments
supportive measures
evidence preservation
initial outreach to complainant/reporter

Then we build a defensible plan: scope, standards, interview sequence, communication boundaries, and workflow.

Evaluate the Evidence

Gather the available body of evidence: testimonial, digital, documentary, physical.

We use trauma-informed interviewing, disciplined documentation, and structured evidence matrices aligned with policy elements.

Analyze Impartially

Evaluate evidence objectively.
Apply the correct standards.
Assess credibility transparently.
Reject unsupported conclusions.

Report with Clarity

Deliver findings stakeholders across your organization can rely on: grounded in clarity, fairness, and a defensible investigative process.

Our reports include:

plain-language findings
necessary qualifiers only
a clear explanation of conduct and policy

We don’t drop a report and disappear.
We can guide you through the implications, including communication strategy, corrective action, remedies, and harm repair.