Service Plans

At By-the-Book, we understand that every organization has unique needs when it comes to investigations and support. That's why we offer two flexible engagement options designed to provide you with expert assistance exactly when and how you need it.

  • The Precision Plan is the premier choice for handling one-time investigations, high-profile cases, complex issues, and systemic investigations. Designed for organizations needing specialized and meticulous support, this package ensures that every aspect of your investigation is managed with the highest level of expertise and confidentiality.

    Key Features:

    • Tailored for Critical Cases: Ideal for addressing high-stakes situations requiring detailed attention and strategic insight.

    • Comprehensive Analysis: Expert investigation and thorough analysis of complex issues to uncover root causes and recommend effective solutions.

    • Systemic Investigation: Focused on identifying and addressing broader systemic issues within your organization.

    • Confidentiality and Discretion: Ensures sensitive matters are handled with the utmost confidentiality and professionalism.

    • Retainer-Based Agreement: Flexible retainer agreement billed hourly, with bi-weekly payments to suit your budget and needs.

    Choose the Precision Plan for unparalleled support in navigating your most challenging investigations, ensuring your organization’s integrity and reputation are upheld.

  • The Elevation is designed for organizations seeking to establish or enhance their internal investigation capabilities, while also providing ongoing support and flexibility to manage fluctuating needs. This package is ideal for new or developing investigation services and can serve as a substitute for your internal investigations team or as supplemental support during times of transition, turnover, or staffing shortages.

    Key Features:

    • Substitute or Supplementary Support: Provides dedicated investigation support, acting as your internal investigations team or supplementing your existing resources during critical periods.

    • Interim Title IX and Equity Officer Services: Includes interim Title IX or other equity officer arrangements to ensure continuity and compliance in managing sensitive investigations.

    • Ongoing Advisory and Mentorship: Continuous access to our expert consultants for guidance, mentorship, and strategic oversight, ensuring your investigations align with best practices and legal requirements.

    • Customized Training and Development: Tailored training programs to build your internal team’s skills and capabilities in conducting thorough, impartial investigations.

    • Resource Development and Enhancement: Development of investigation tools, templates, and protocols to strengthen your internal processes and ensure a consistent approach.

    • Compliance and Best Practices Alignment: Ensures all investigation activities adhere to industry standards, legal obligations, and your organization’s values.

    • Fixed Retainer Agreement: Requires a fixed retainer agreement to provide the consistency and commitment necessary for ongoing support and successful outcomes.

    The Elevation Plan empowers your organization with the expertise and flexibility needed to manage investigations effectively, even in challenging circumstances. Whether you need a complete substitute or additional support for your internal investigations team, this package provides a comprehensive solution to maintain integrity, compliance, and a commitment to equity.

  • True organizational health goes beyond mere compliance. That's why we offer our "Beyond Compliance: Post-Investigation Service" as add-ons to both our Precision and Elevation plans. These services address the human element that often gets overlooked in traditional approaches, transforming challenges into opportunities for growth.

    • Communication

    • Relationship Repair

    • Trust Building

    • Reintegration Strategy

    • Professional Development

    • Interactive Workshops

    • Leadership Coaching

    • Facilitated Dialogue

    • Restorative Practices

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Flexible Payment Options

Hourly Services

  • Access to our team of expert investigators on an as-needed basis

  • Thorough, impartial investigations conducted with our signature blend of rigor and compassion

  • Clear, actionable reports and recommendations

  • Flexibility to scale services up or down based on your current needs

Retained Services

  • Priority access to our investigation team

  • Thorough, impartial investigations conducted with our signature blend of rigor and compassion

  • Clear, actionable reports and recommendations

  • Regular check-ins and proactive risk assessments

  • Ongoing training and support for your internal teams

  • Discounted rates on all post-investigation services

Hourly Services

Our hourly services are perfect for organizations with occasional investigation needs.

Benefits

  • Pay only for the time you use,

  • No long-term commitment is required

  • Ideal for handling unexpected issues or periodic investigations

Retainer Services

Our retainer services are ideal for organizations seeking ongoing support, proactive risk management, and true partnership in developing their investigation infrastructure.

Benefits

  • Predictable annual costs for easier budgeting

  • Continuous improvement of your internal processes and culture

  • Sustained partnership focused on organizational growth and transformation

Whichever option you choose, you'll benefit from our unique approach that goes beyond just solving problems. We're committed to using investigations as a tool for fostering fairness, driving growth, and creating lasting positive change in your organization.

  • Dr. Jennifer Maedgen, Associate Vice President & ADA Officer The University of Texas at Austin

    Marquita applies a methodical approach to investigations, consistently achieving clear and compliant outcomes. Her unique blend of empathy, strategic insight, and technical expertise makes her an outstanding coach for investigators at all levels.

  • Gilbert Chrispin, SPHR, Assistant Director of Employee Relations Nova Southeastern University

    Marquita is a highly skilled investigator with a keen eye for detail and a dedication to fairness. Her systematic approach to investigations ensures clear, compliant results. Her ability to build rapport with witnesses and create a safe and inclusive environment sets her apart. Marquita's investigative prowess is unparalleled. Her ability to quickly identify key issues, gather relevant evidence, and deliver impactful results is truly impressive.

  • Kory Levingston, District Title IX Compliance Officer Tarrant County College

    Marquita brings a systematic approach to investigations that delivers clear findings even in the most challenging investigations. Her methodology for analyzing credibility allows her to consistently come to sound conclusions. This makes her an excellent coach for investigators at any level.

  • Ebonni Chrispin, VP of Belonging and Community Engagement

    “As a seasoned DEI practitioner, I needed fresh strategic guidance. Course Correction Consulting offered tailored strategies and true thought partnership. Their expertise reinvigorated my approach and boosted my confidence in impacting meaningful change in DEI.”

  • Karen Skyers, Esquire

    “I wanted to integrate racial equity into my law practice. Course Correction Consulting provided actionable strategies that were a game-changer, allowing me to advise my clients on both legal and racial equity issues effectively.”

Frequently Asked Questions

Frequently Asked Questions

  • Hourly agreements offer flexibility for organizations with occasional needs, allowing you to pay only for the time used. Annual retainers provide ongoing support, priority access, and additional benefits like regular check-ins and proactive risk assessments, ideal for organizations seeking continuous improvement and faster response times.

  • The best package depends on your organization's size, frequency of investigation needs, and long-term goals. Hourly agreements work well for smaller organizations or those with infrequent needs. Annual retainers are ideal for larger organizations or those wanting ongoing support and cultural transformation. We're happy to discuss your specific situation and recommend the best fit.

  • Absolutely! We understand that your needs may change over time. You can start with hourly services and transition to a retainer, or vice versa, as your needs evolve.

  • The duration varies depending on the complexity of the case, but we strive to complete most investigations within 45 business days. We always balance thoroughness with timeliness to minimize disruption to your organization.

  • Confidentiality is paramount in our work. We use secure, encrypted systems for all communications and document storage. Our investigators are trained in best practices for maintaining confidentiality, and we strictly limit information access on a need-to-know basis.

  • Our Post-Investigation Services go beyond traditional investigation outcomes to address the human element of workplace issues. These services help repair relationships, rebuild trust, and transform your organizational culture. They're particularly valuable after challenging investigations or for organizations committed to long-term positive change.

  • While our add-on services are designed to complement our investigation work, we understand that some organizations may have unique needs. Contact us to discuss your specific situation, and we'll work to find a solution that fits.

  • Absolutely! We understand that organizations sometimes need support after an investigation, regardless of who conducted it. Our post-investigation services are available even if we didn't perform the initial investigation.

  • Our pricing varies based on the complexity of the case, the package selected, and any add-on services. We provide detailed, transparent quotes after an initial consultation to understand your needs. Rest assured, our pricing is competitive, and we offer excellent value given our unique expertise and transformative approach.

  • Our standard annual retainer is for 12 months, which allows us to develop a deep understanding of your organization and drive meaningful change. However, we can discuss shorter-term options if needed.

  • Retainer clients receive priority access and discounted rates for any additional services needed beyond the retainer hours. We'll always communicate clearly if you're approaching your hour limit and discuss options before incurring any additional charges.

    Still have questions? We're here to help! Contact us for a personalized consultation to discuss how we can best serve your organization's needs.

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Request information about our investigations

Ready to collaborate with By-the-Book? It's simple to get started! Complete the form below, and a member of our team will reach out to discuss how our professional, impartial workplace investigations can help minimize your organization's risks.

We'll explore tailored options to address your specific needs and show you how our expertise can contribute to a safer, more compliant work environment.